Terms & Conditions

Terms & Conditions of Booking

 

The following T&C's apply to all bookings for the purchase of services from Life Aid Medical Ltd.

When making a booking onto any of our courses or services you accept, in full, our terms and conditions.

 

  1. Full payment is required prior to the course start date.
  2. We reserve the right to withold certificates for any training until the full balance has been paid.
  3. We reserve the right to cancel or reschedule any of our courses. Where it is necessary to cancel or reschedule any courses, you will be informed at the first available opportunity and attendees will be rescheduled as a priority to the next available course(s). We do not accept any responsibility for certificates expiring as a result of a cancelled course.
  4. If for any reason , it is necessary for the client to cancel their training, a refund of the full invoiced balance will apply as follows:

 

  • More than 7 Days - Full Refund
  • 3 to 7 Days - 50% Refund
  • Less than 3 Days - 25% Refund
  • Less than 24 Hours - No Refund

 

  1. Good time-keeping throughout the course is essential. We will issue full joining instructions to the booker, for the client attending the course, which includes information regarding the start time of the course. If the booker does not receive the joining instructions it is their responsibility to contact us by phone (0333 577 1900) or email info@lifeaidmedical.co.uk. Failure to attend the course due to not receiving joining instructions will result in the full cost of the course being charged.
  2. Clients must attend and complete all aspects of the course to qualify for certification. The full cost of the course will be charged for attendees who arrive late or are absent from all or part of the course. This applies even if they are refused admittance due to lateness.
  3. On completion of training, each client will be issued with their certificate usually within 7-10 working days of completing the course.
  4. If we are unable to carry out our training as per the booking at no fault of the company, the client will be responsible for remitting the provider in accordance to our refund policy. e.g if we are given the wrong address details or unable to gain entry to the premises.
  5. We have an Equal Opportunities Policy. To ensure that all clients are treated fairly and their requirments are fully met, you must advise us at the time of booking for any special requirements that are needed in order to participate fully in the training.
  6. We shall not be held liable for any loss or profit or any indirect special or consequential loss, costs, expenses or other claims for compensation.
  7. Non-sensitive personal data collected will be used for the purpose of clients and course administration and may be disclosed to appropriate bodies/organisations associated with the course. The information may also used for marketing purposes and you may be contacted by telephone or e-mail with details of future similar events and courses organised or promoted by us which may be of interest to you. We do not send marketing communication to any individual or organisation who has requested that their details are not used for such purpose. We take appropriate measures to ensure that we keep your information secure, accurate and up-to-date, and that we only keep it as is reasonable and necessary.

 

CONTACT US

Tel : +44 (333) 577 1900

Mobile : 07500 949070

23 Woodlands Close

Hockley

Essex

SS5 4PN

REGISTERED ADDRESS

Life Aid Medical Ltd

23 Woodlands Close

Hockley

Essex

SS5 4PN

Registered in England.. 09437072

SOCIAL NETWORK

 

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Life Aid Medical Ltd